DELIVERY:

Giant Inflatables utilizes various couriers, including Courier Guy and PostNet. Free delivery is via road freight only and only to major centres unless agreed to in writing by Giant Inflatables. Urgent courier collection and charges are the responsibility of the client.

TRACKING:

Customers will be notified of the waybill number for tracking and estimated delivery times.

PRODUCT RESPONSIBILITY:

Giant Inflatables disclaims responsibility for injuries, damages, or losses caused by misuse, negligence, accidents, or improper installation of its products. Customers are responsible for understanding product limitations, considering weather forces, and adhering to basic safety requirements.

COPYRIGHT:

Copyright of inflatables, balloons, blimps, drawings, or designs belongs to Giant Inflatables cc Reproduction without written permission is prohibited.

PAYMENT:

Full payment is required prior to production, collection, or delivery, unless otherwise agreed to in writing by Giant Inflatables.

COURIER:

Products will be couriered upon completion and receipt of payment reflecting in our bank account.

INSPECTION:

Customers must inspect packages for visible damage before acceptance. Any damage must be reported immediately to the shipper and Giant Inflatables.

PRODUCT ACCEPTANCE:

Customers have the right to inspect products upon receipt. Failure to report defects within two days constitutes irrevocable acceptance, with warranty claims limited to repair or replacement

ORDER ADJUSTMENTS:

Prices and production times may be adjusted if the customer requests changes after payment and design agreement.

ARTWORK REQUIREMENTS:

Customers must ensure correct artwork format and size for print reproduction. Additional charges apply for unsuitable artwork, which may affect delivery time.

DELAYS:

Every effort will be made to expedite your order and deliver on time as we have promised since 1996. Giant Inflatables may not be held responsible for delays in production due to factors beyond its control and late completion will not invalidate the order.

CANCELLATION:

Giant Inflatables reserves the right to cancel orders and refund payments.

WARRANTIES:

Different products within our range of Inflatables, wind dancers and balloons may have varying warranty terms based on factors such as usage frequency, environmental conditions and positioning. It is the client’s responsibility to ensure that they understand and accept the products limitations and warranties.

VARIATIONS:

Due to the custom and artistic nature of products, slight variations may occur in colour, materials, shapes, designs, and end-use requirements.

EXACT SPECIFICATIONS:

Customers requiring exact print, colours or any other exact design specifications must obtain written confirmation from Giant Inflatables before ordering.

EXCLUSIVE TERMS:

Giant Inflatables terms and conditions supersede all others on customer purchase orders and elsewhere, applying to all quotations, invoices, and accepted orders unless specified otherwise in writing.